LifeWinHomeCare Centre (“Life Win,” “we,” “our,” or “us”) is committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.lifewinhomecare.com or utilize our home healthcare services.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and physical address when you contact us or request services.
• Health Information: Medical history, treatment plans, and other health-related information necessary to provide home healthcare services.
• Payment Information: Billing details and payment history for services rendered.
• Technical Data: IP address, browser type, operating system, and browsing behavior on our website.

2. How We Use Your Information

We use the collected information to:

• Provide and manage our home healthcare services.
• Process payments and manage billing.
• Communicate with you regarding appointments, services, and inquiries.
• Improve our website and services based on user feedback and behavior
• Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

• Healthcare Professionals: To coordinate and provide necessary care.
• Service Providers: Third-party vendors who assist in service delivery, billing, or technical support, under strict confidentiality agreements
• Legal Authorities: When required by law or to protect our rights and safety.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

• Access and review your personal information.
• Request corrections to inaccurate or incomplete data.
• Withdraw consent for data processing, where applicable.
• Request deletion of your personal information, subject to legal obligations.

6. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience. You can set your browser to refuse cookies, but some features of the site may not function properly.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

8. Contact Us

For questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

• Email: info@lifewinhomecare.com
• Phone: +971 52 543 1320
• Address: 306, Toronto Building, Bur Dubai, Dubai, UAE